Welcome to Agriturismo Ca' Cristane.
Please read the following general conditions and rates carefully:

1. Reservations and Confirmations:

- Reservations will be confirmed only upon receipt of the amount due by bank transfer to the details provided at the time of booking.
- Confirmation of the reservation will be sent by email after receipt of payment.

2. Rates and payment methods:

- Rates are quoted in Euro (€) and are valid for the duration specified in the reservation.
- Payments can only be made by bank transfer. All necessary transfer information will be provided at the time of booking.

3. Cancellation Policy:

- Cancellations must be communicated in writing by e-mail to [email protected].
- In case of cancellation, the deposit paid at the time of confirmation will not be refunded.

4. Check-in and Check-out:

- Check-in is possible from 3:00 pm on the day of arrival and no later than 6:00 pm.
- Check-out must be by 10:00 am on the day of departure.

5. Facility Rules:

- Smoking is prohibited inside the rooms and apartments, as well as in all enclosed spaces.
- The swimming pool can be used from 10:00 a.m. to 7:00 p.m.
- Animals are not allowed.
- Guests are responsible for any damage caused to the structure and objects during their stay, for which a penalty equal to the market value of the same will be charged.
- In order to respect the environment, separate garbage collection is mandatory within the spaces of the farmhouse, so please use the bins provided in the common spaces. Those who do not adhere to proper waste disposal will be charged a penalty of 50€.

6. Pool rules:

We are happy to offer you access to our rooftop pool, the perfect place to enjoy relaxation and fun away from the hustle and bustle of the lake.
However, to offer you the best possible service, please consider the following rules:

- The pool will be open from May to September, weather permitting. This means that due to weather variables, we may have to open or close the pool depending on the temperatures and forecast at the time.
- The pool can be used from 10:00 am to 7:00 pm.
- Access to the pool is allowed for children under the age of 16 only when accompanied by an adult.

6. Other Information:

- Agriturismo Ca' Cristane disclaims any liability for loss, damage or injury to persons or property during your stay.
- We reserve the right to change rates and conditions at any time.

By booking at Agriturismo Ca' Cristane, you confirm that you have read, understand and agree to our general terms and conditions and rates.
Thank you for choosing to stay at our facility. For any other information please do not hesitate to contact us by e-mail.

Ca' Cristane

Your privacy is paramount to us. In compliance with data protection regulations, we would like to inform you about the management and security of the information you provide to us during the payment process on our site.

1. Collection of information:
We collect only the information necessary to process your payment, including name, address, and contact details. All transactions are handled independently of you and therefore do not require sensitive data to be stored in our systems.

2. Security of wire transfer transactions:
Wire transfer transactions are protected by advanced security protocols provided directly by your lending institutions. Details are therefore treated with the utmost confidentiality within your selected circuits.

3. Retention of Information:
We retain your transaction information only as long as is strictly necessary to complete the processing of your wire transfer payment. We will not retain your bank account details beyond the transient need.

4. Information Sharing:
We do not share your personal information with third parties. Your information will be treated confidentially and in accordance with applicable privacy laws.

5. Contact and Questions:
For questions about our privacy policy or to request changes or deletions of your personal information, please contact us at [email protected] or use the contact details on our site.

Thank you for your trust.
Ca' Cristane